Shipping Policy

At Jordan Trends, we aim to provide a smooth, reliable, and transparent shipping experience for all customers. Below you will find important details about how we process and deliver your orders.

Shipping Methods

We offer the following shipping options:

Standard Shipping (Free)
Delivery time: 5–12 business days
Cost: Free
Express Shipping
Delivery time: 5–8 business days
Cost: $14.99
Order Processing Time

All orders go through a processing and quality check before they are shipped.

Processing time: 1–3 business days
During busy periods (sales, holidays, or high demand), processing may take up to 7 business days
Possible delays may occur due to:
High order volume
Warehouse or supplier delays
Courier or logistics issues

If an item is out of stock, we will contact you with options such as waiting for restock, selecting an alternative, or requesting a refund.

Order Changes or Cancellation
Orders can only be canceled if they have not yet been shipped
Any changes (such as size, color, or address updates) must be requested as soon as possible

Once an order has been shipped, we are unable to modify or cancel it.

📧 Contact for changes or cancellations: contact@jordantrends.com

Important Information
Delivery times are estimates and may vary due to customs, weather conditions, or courier delays
We recommend ordering in advance for time-sensitive purchases
Please ensure your shipping address is correct at checkout

We are not responsible for delays caused by courier companies or external factors outside our control.

Delivery Protection Policy

If your order has been shipped and no tracking update is available for more than 30 days, please contact us.

In such cases, we will offer one of the following solutions:

A replacement order with an additional bonus item, or
A full refund

You may choose the option that suits you best.

Customer Responsibility
Accurate Shipping Information

Customers are responsible for providing correct shipping details. We are not liable for lost or delayed packages caused by incorrect or incomplete addresses.

Order Changes

Any changes or cancellations must be requested before the order is shipped.

International Shipping

We offer worldwide shipping.

All prices are displayed in USD ($)
Your bank or payment provider will automatically convert the amount into your local currency
No additional conversion fees are charged by us

You can estimate currency conversion by searching online (e.g., “100 USD to EUR”).

Need Help?

If you have any questions about your order, feel free to contact us:

📧 Email: contact@jordantrends.com
💬 Live chat: Available on our website